Client Overview
SAT Corporate Services is a Dubai-based business group managing three successful business centres. With a growing team and multiple daily HR-related activities, the company needed structured HR practices and stronger in-house HR capability.
The Challenge
The business owner, who personally oversaw all operations, found it increasingly difficult to manage the volume of HR queries and processes handled by her administrative staff. The admin team was responsible for day-to-day HR activities but lacked formal HR training and understanding of compliance, documentation, and process flow.
The organization needed:
- Practical HR training for their admin staff
- Guidance on handling employee-related matters confidently
- A structured HR plan and framework to support business growth
Our Approach
Elista Consultancy partnered with SAT Corporate Services to strengthen their HR foundation through customized HR training and strategic planning.
Our team conducted an in-depth assessment of their existing HR setup, policies, and documentation. Based on this, we designed a hands-on HR training program covering:
- HR operations and documentation
- Leave, attendance, and payroll coordination
- Recruitment, onboarding, and employee engagement essentials
- Handling employee grievances and communication
Along with the training, Elista Consultancy:
- Reviewed and refined their existing HR policies
- Developed a comprehensive HR calendar for the upcoming year
- Created HR forms and templates aligned with UAE labor compliance
- Helped design the HR budget and department plan to streamline internal processes
The Results
By the end of the engagement:
- The admin staff developed strong HR management capabilities and confidence in handling daily HR activities.
- The organization adopted a structured HR plan, resulting in smoother operations and reduced dependency on the business owner for routine HR matters.
- SAT Corporate Services now operates with clear HR systems, timelines, and documentation.
Client Feedback
The client shared a glowing Google Review and Video Testimonial, highlighting how the Elista team’s practical and approachable training style transformed their HR department and made daily operations more efficient.
Conclusion
Elista Consultancy takes pride in helping businesses like SAT Corporate Services build internal HR strength, ensuring their teams are not only compliant but also confident in managing their people effectively.
Ready to Strengthen Your HR Operations?
If your team needs practical HR training or support in building structured HR processes, Elista Consultancy can help you transform your HR function from Day One.
Contact us to discuss how we can support your organisation’s growth
